Privacy Policy

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What Personal Information About Customers Does Aurora Backcountry Pass Collect?

We collect your personal information in order to provide and continually improve our services.

Here are the types of personal information we collect:

• Information You Give Us: We receive and store any information you provide in relation to our Services. You may elect not to provide certain information, but then you might not be able to take advantage of many of our services.

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How Do We Use Your Personal Information?

• Purchase of services. We use your personal information to take and handle orders, deliver services, process payments, and communicate with you about orders, services, and promotional offers.

• We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of our website.

•  In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.

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What About Cookies and Other Identifiers?

To enable our systems to recognize your browser or device and to provide and improve the Aurora Backcountry Pass website, we use cookies and other identifiers.

 

How we Share Your Personal Information

Customer information is a part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below:

• Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in this Privacy Notice. Also, in the unlikely event that aurorabackcountrypass.com or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

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The Security of Your Information:

• We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.

• It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your Aurora Backcountry Pass account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.

• You can access your information, including your name, address, payment options, profile information,household settings, and purchase history in the "Your Account" section of the website.

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Communications from Aurora Backcountry Pass

We may use your Personal Information to send you promotional content and messages by e-mail, text messages, notifications within our platform, marketing calls and similar forms of communication from Aurora Backcountry Pass.

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If you do not wish to receive such promotional messages or calls, you may notify us at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.

 

Public Forums and User Content

Our Services  may, at some point, offer publicly accessible blogs, communities and support forums. Please be aware that any Personal Information you provide in any such areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blogs, communities or forums, feel free to contact us at: info@aurorabackcountrypass.com. In some cases, we may not be able to remove your Personal Information from such areas. For example, if you use a third party application to post a comment (e.g., the Facebook social plugin application) while logged in to your related profile with such third party, you must login into such application or contact its provider if you want to remove the Personal Information you posted on that platform.

 

If you upload any user content to your User Account or post it on your User Website and provide it in any other way as part of the use of any Service, you do so at your own risk.

We have put adequate security measures in place to protect your Personal Information.  However, we cannot control the actions of other Users or members of the public who may access your User Content, and are not responsible for the circumvention of any privacy settings or security measures. You understand and acknowledge that, even after its removal by you or us, copies of User Content may remain viewable in cached and archived pages or if any third parties (including any of your Users-of-Users) have copied or stored such User Content. To clarify, we advise against uploading or posting any information you do not wish to be public.

 

 

Inquiries and Concerns

If you have any questions or concerns about our collection, use or disclosure of Personal Information, or if you believe that we have not complied with this Privacy Policy or applicable data protection laws, please contact us at info@aurorabackcountrypass.com.

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Our Data team will investigate the complaint and determine whether a breach has occurred and what action, if any, to take. We take every privacy complaint seriously and will make all reasonable efforts to resolve your complaint promptly and in accordance with applicable law. 

 

You may also contact us by mail at:

The Aurora Backcountry Pass
Attn: Privacy

PO Box 1057,

Garibaldi Highlands BC

V0N1T0

Canada.

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Data Retention

We may retain your Personal Information for as long as your User Account is active, as indicated in this Privacy Policy, or as otherwise needed to provide you with our Services.

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We may continue to retain your Personal Information after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or  prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.

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Third-party Websites

Our Services may contain links to other websites or services. We are not responsible for such websites’ or services’ privacy practices. We encourage you to be aware when you leave our Services and to read the privacy statements of each and every website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked third party websites and services.

 

Updates and Interpretation

We may update this Privacy Policy as required by applicable law, and to reflect changes to our Personal Information collection, usage and storage practices. If we make any changes that we deem as “material” (in our sole good faith discretion), we will notify you  prior to the change becoming effective. In relation to any updated Privacy Policy, we will, as required by applicable law, notify you, seek your consent and/or take any other measures. We encourage you to periodically review this page for the latest Information on our privacy practices. Unless stated otherwise, our most current Privacy Policy applies to all information that we have about you, with respect to our Website and other Services.

 

This Privacy Policy was written in English, and may be translated into other languages for your convenience.